Account Information

How can I update my account information?

Simply log in and go to "My Account" and click on "Change my Details" to make the necessary changes.  Some information may need to be changed by the college credit administrator.  If you need assistance with changing your information, please call 301-447-1200 Monday through Friday 8:00am to 6:00pm ET or email our office at .

How safe is my personal information?

All information is secured using the latest electronic data encryption standards.

I have forgotten my password. How can I retreive it?

Enter your User Name and click the "Forgot your Password" link on the log in page of the website. The email will be sent to the email address on file.  If your email address needs updated, please call 301-447-1200 Monday through Friday 8:00am to 6:00pm ET or email our office at

What are the Terms of Use for

Website usage terms and conditions

Welcome to If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Jacobs's relationship with you in regards to this website.

The term 'Jacobs Technology Inc or 'us' or 'we' or 'our' refers to the owner of the website whose registered office is 11710 Plaza America Drive Suite 600 Reston, VA, 20190-6701.  The term 'you' refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:
    -   The content of the pages of this website is for your general information and use only. It is subject to change without notice.
    -   Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness, and suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
    -   Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
    -   You agree to use this website for the purpose of converting Independent Study courses provided by the Federal Emergency Management Agency's Emergency Management Institute into college credit. These credits are provided by Frederick Community College in Frederick, MD. All credits are bound by the rules governing Frederick Community College can be found at
    -   You agree to give Jacobs Technology and Frederick Community College personal information about you. The information you provide will be used in accordance with our privacy policy.
    -   Additional information on the use of this website and its' products can also be found in the Frequently Asked Questions (FAQ) section of
    -   From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
    -   Your use of this website and any dispute arising out of such use of the website is subject to the laws of the United States of America.

What is the Privacy Policy for

Thank you for visiting This privacy policy tells you how we use personal information collected at this site. Please read this privacy policy before using the site or submitting any personal information. By using the site, you are accepting the practices described in this privacy policy. These practices may be changed but any changes will be posted and changes will only apply to activities and information on a going forward, not retroactive basis. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used.

Collection of Information:
We collect personally identifiable information in order to fulfill your request for college credit. Jacobs Technology Inc., or our partner, Frederick Community College (FCC), will use the information you provide to verify your Emergency Management Institute Independent Study course completions, issue you college credit per your application, enroll you as a student at FCC and send your college credit transcript to you and the institutions you specify in your application and to notify you of the progress of your application. Occasionally, you may receive an email from Jacobs Technology or FCC with information on new courses that may be of interest to you.

Cookie/Tracking Technology:
The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information will only be shared with Jacobs, Frederick Community College and the Federal Emergency Management Agency's Emergency Management Institute.

Distribution of Information:
We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place.

Commitment to Data Security:
Your personally identifiable information is kept secure. Only authorized employees and agents (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt out of further mailings.

Privacy Contact Information:
If you have any questions, concerns, or comments about our privacy policy you may contact us using the information below:

By email:
By Phone: 301-447-1200

We reserve the right to make changes to this policy. Any changes to this policy will be posted.

Why do you need my personal information, particularly FEMA SID number, date of birth and gender?

Your FEMA SID number is required because the Independent Study Program (ISP) tracks your training record with that number and will need to verify your course completions in their database.  Frederick Community College (FCC) also requires your date of birth and gender as a part of necessary information required for granting you college credit through their institution.

Are there any age restrictions on obtaining college credits?

YES. Frederick Community College (FCC) does not award credits to students that are 11 years of age or younger. Also, students that are between the ages of 12 – 16, will need to apply to the Gifted and Talented program at FCC before applying for credit conversion on



Will I receive a 1098 tax form?

No, our program is not required to issue 1098 tax forms because we do not charge “tuition”; we charge a “credit conversion fee”. You may however use your receipt as proof of your credit conversion fee payment, for purposes such as educational expenses. Please consult your personal tax accountant for questions regarding the acceptance of the receipt.